Click here to view the score clock manual. This should walk you through everything needed to set up your clocks.

If a clock is not communicating with the computer being used, it is almost always the IP address set on the computer. Here is a video that shows how to set the IP to connect to your clock.

If the IP is set correctly, and everything is plugged in correctly, it may be that you need to perform a Hard Reset on the clock (Note: this is different than the reset button on the bottom of the clock). You will actually need a paper clip that you can stick and hold in the small hole on the bottom of the clock. Hold it in until you see the clock starting its reset.

You can change what is displayed on the clock but editing the display map.

Here are the basic steps for connecting your clock to your computer:

  1. Make sure you have the yellow Ethernet cable connected to the Ethernet port or USB-to-Ethernet adapter on our matside controller. The other end of the cable will be connected to the clock. There should be a single Ethernet port on the bottom of the clock that may be marked Controller you should plug it into. Make sure it isn't connected to the switch/router if you have one on your clock.
  2. Check the IP address of your clock by pushing the red reset button on the bottom of the clock or powering down and then powering back on. The first set of numbers that flash will show the IP address of the clock for a few seconds, and it will display vertically in the 4 columns (not rows) of your clock. Here is an example of what it may look like:

    0001
    1210
    0631

    This clock in this example has an IP address of 10.26.13.101 and can be seen by reading the columns from top to bottom and moving from left to right.
  3. Set a static IP for the computer's LAN. *NOTE: This process may be slightly different with different operating systems.
    1. Go to the computer's network and sharing center.
    2. Click Change Adapter Settings.
    3. Right-click on the Local Area Connection.
    4. Choose Properties.
    5. Click on the IPV4 option and click Properties for it.
    6. Enter a Static IP of 10.26.13.105 (from the example of the clock having an IP of 10.26.13.101).
    7. Enter a Subnet mask of 255.255.255.0.
    8. Leave the default gateway and DNS settings blank.
  4. Click here to download the controller program to the computer's desktop.
  5. Right-click on the controller.zip file on the desktop and unzip it.
  6. Make sure Google Chrome is installed as a web browser on the computer and set it as the default browser. Firefox and Safari also work in the environments we have tested them in, and IE works on newer computers. However, Chrome is the preferred browser to use for the controller.
  7. You should then be able to click into the controller folder on your desktop, right-click on the Controller.html file, and launch it with Chrome.